We take great care to excel in communications – with the general contractor, the charge nurses, environmental services staff, facilities manager and other front-line personnel.

Communication is crucial to maintaining the delicate balance between keeping a project moving and accommodating the needs of staff and patients. If a nurse tells us to stop working, we stop. But it’s better to plan and execute our work so we’re rarely told to stop.

As we’ve seen in our 40-plus years of healthcare work, there’s a financial balance, too.Hospitals and treatment centers face enormous financial pressures. They have to care for all who show up at their doors.

Here’s how we keep that promise:

• Hire and retain talented people. Talent can’t be claimed – it has to be proven. The way we screen and hire our professionals allows us to see if they’re a good fit. If they are, they tend to stay for a long while.
• Keep the team safe. With safety, we take no shortcuts and spare no expense. Every day begins with a team analysis of job hazards. And every employee is authorized to stop work if he/she observes an unsafe practice. Our mantra: Go home the way you came in.
• Leverage equipment and process to ensure consistency. We fabricate systems, piping and multi-trade racks in a state-of-the-art shop (90,000 sq. ft.). A Class-1000 “clean room” shop allows us to fabricate high-purity stainless steel and hygienic piping to ISO-level standards.
• Meticulously track project steps and details. We use advanced technology to integrate information into all facets of a project, from estimating through building turnover. This helps assure pricing, protect scheduling and promote accountability. Deliverables must meet clearly defined standards.
• Choose partners carefully. We work only with a select group of experienced subcontractors, whom we’ve partnered with for decades. And we bring in licensed, independent professionals – dedicated to each worksite – to inspect the work of our team before it’s delivered.

• We expect high performance and provide our people with unbending support. In turn, they take great pride and ownership in their work.
• We envision what our HVAC and plumbing work will be like for those who build, use and maintain the facilities we support. The end result is foremost in mind.
• We see ourselves as problem solvers but never believe we have all of the answers. Every project brings a lesson learned.

• Rebuilding a 1950s-era steam plant for Navicent proved to be one complicated project.
• How do you accelerate mechanical work on a new six-story hospital tower? Augment the design!
• Northside Hospital: What to do when new systems don’t fit the old systems’ space.
• When we heard the helicopter in the distance, we knew we had to get out of the way – fast.
• For Piedmont Hospital, the planning had to be airtight (literally).

Read about how we service facilities